- What is RadOncQuestions?
- How long have you been in business?
- How is my account and private information protected?
- I completely forgot my password. Can you e-mail it to me?
- I activated my e-mail address via the link that was sent to me. However, I still cannot create tests. Can you tell me how to create tests?
- What subscription plans do you have available and how much do they cost?
- What forms of payment do you accept?
- How secure is my credit card and/or other payment information?
- I love RadOncQuestions, but my subscription ran out. How do I renew my subscription?
- I have finished all of the questions in a certain subject. How can I reset the questions in that section?
- I am seeking a refund due to <enter reason here>. How do I obtain a refund?
- How do I download my payment receipts?
- How do I contact RadOncQuestions?
What is RadOncQuestions?
RadOncQuestions is a comprehensive question bank and testing engine that empowers its users to learn or review fundamentals of all facets of clinical radiation oncology. We were founded by energetic, young radiation oncologists that wanted to provide medical students pursuing radiation oncology, radiation oncologists in training, or attending radiation oncologists reviewing for maintenance-of-certification with an innovative and complete learning environment.Back to Top
How long have you been in business?
Our sister company, OphthoQuestions, was founded in December of 2010 and we launched RadOncQuestions in January of 2014.Back to Top
How is my account and private information protected?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only when we believe release is appropriate to comply with the law; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of RadOncQuestions, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. However, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes.Back to Top
I completely forgot my password. Can you e-mail it to me?
All passwords are encrypted and therefore we do not have any access to them. If you forget your password, you must reset your password by using the Reset Password form.Back to Top
I activated my e-mail address via the link that was sent to me. However, I still cannot create tests. Can you tell me how to create tests?
You must have an active subscription to RadOncQuestions before you can create tests. Subscriptions can be purchased by clicking on the "Subscribe" button at the left side on your Home page.Back to Top
What subscription plans do you have available and how much do they cost?
Please see our Pricing page for details.Back to Top
What forms of payment do you accept?
We accept major credit cards including Visa, Mastercard, American Express, and Discover.Back to Top
How secure is my credit card and/or other payment information?
We use PayPal as our credit card processor. As you probably know, PayPal is the Internet gold standard in payment processing and uses multiple security programs to safeguard your information. Your credit card information is never stored on RadOncQuestions' server.Back to Top
I love RadOncQuestions, but my subscription ran out. How do I renew my subscription?
Your previous test results and cumulative performance are stored for you even if you do not have an active subscription. However, you will not be able to access the questions and answer explanations without an active account. Once you renew your subscription, you will regain access to your previous tests. It is very easy to add more time to your account by going to your Home page.Back to Top
I have finished all of the questions in a certain subject. How can I reset the questions in that section?
At this time, we are not allowing resetting of questions (i.e. performance against peers) until after July 31. We must enforce this policy to: (1) prevent users from sharing the same subscription; and (2) to ensure the validity of our "Cumulative Performance" statistics.Back to Top
I am seeking a refund due to <enter reason here>. How do I obtain a refund?
Our goal is to provide the highest level of testing services and customer support for our clients. If you have any questions or concerns about your experience with RadOncQuestions, please contact us. However, all sales are considered final unless there are extraordinary circumstances.Back to Top
How do I download my payment receipts?
You may download your payment receipts by visiting the 'My Payments' section of your account.Back to Top
How do I contact RadOncQuestions?
You may e-mail your questions to firstname.lastname@example.org. You may also use our contact form. We pride ourselves with prompt responses to our customers' questions. Due to manpower constraints, we do not offer telephone support at this time. You can send fan mail or other correspondence to:
RadOnc Questions LLC
5522 South Hyde Park Boulevard
Chicago, Illinois 60637